Operations Manager (Chile)

If you’re an entrepreneurial, driven person with a passion for the sun: you’re in the right place! 🌞

We’re a digital-native brand, 100% Brazilian, specializing in vegan and cruelty-free products with very high sun protection. We want to be your favorite everyday companion, making sun protection a light, fun and enjoyable step in your routine. And the best part: we do it with practical formats, innovative textures and skincare benefits for every skin type.

At Ollie, we believe quality sun protection has no borders. We were born in Brazil and are taking the brand to new countries, and Chile is one of our strategic markets. That’s why we’re looking for someone to lead our local operation end to end: from the P&L and business KPIs to the team, clients and the initiatives that will grow the brand in the country.

We’re looking for a leader with an entrepreneurial mindset, a strong sense of ownership and a focus on results, who moves easily between strategy and execution. Someone with experience in operations, marketing or sales in consumer goods, who makes data-driven decisions, knows how to build and develop teams, and can act as the bridge between the local team and our headquarters in Brazil

What your daily routine will be like:

• Grow the business in Chile, proposing and (co-)leading different initiatives/ideas
• Oversee Chile’s P&L and day-to-day operations, ensuring alignment with the strategic goals set by the international expansion team
• Monitor and analyze key performance indicators (KPIs) related to sales, marketing, operations, supply and customer service, proposing and implementing process improvements
• Recruit, onboard, and manage the local team, including marketing, sales, trade marketing, and customer service professionals
• Collaborate closely with the marketing team and the Growth team to execute local campaigns and initiatives aligned with market needs
• Develop the relationship with different clients and support trade marketing activities to enhance brand visibility and increase sales opportunities
• Serve as the primary point of contact between the local team and the international headquarters in Brazil, leveraging and sharing experience and learnings
• Ensure compliance with local regulations and operational best practices

Who are you:

• A proactive leader with a strong entrepreneurial mindset who takes ownership and is results-driven
• A highly organized and analytical professional with a passion for problem-solving
• A generalist that transitions easily between strategy and execution
• An excellent communicator capable of aligning diverse teams and stakeholders
• Based in Santiago
• Native in Spanish and fluent in English (Portuguese is a plus).

O que buscamos:

• Bachelor’s degree in Business Administration, Engineering, or a related field.
• Previous experience in operations, marketing or sales in consumer products
• Exposure to international markets and team management
• Strong understanding of KPIs and ability to leverage data for decision-making.
• Experience in beauty, cosmetics, or related industries—or a strong passion for the sector—will be a significant advantage.
• AI capabilities are a plus